This page applies to delivery in Denmark. Read about shipping prices, delivery options, delivery time, track and trace as well as customs and VAT.

Delivery time

Day to day delivery on weekdays, unless otherwise stated for the ordered products. Delivery time is 3-7 working days. The expected delivery time is always clear in the ordering process and from your order confirmation. Note that the order is sent only when all items are in stock.

Is the delivery time longer, or if your order is delayed, you will be notified via email.

Shipping

Shipping costs depend on the value of the order and the chosen delivery method.

Note:

  • Saturday delivery     –   PostNord
  • Sunday delivery       –   PostNord

ORDER

Price Weight Delivery options
Free of charge Pick up in store
DKK 34 0,5kg PostNord: Pickup in parcel shop
DKK 48 0,5kg PostNord: Delivery to your address
DKK 35 1kg PostNord: Pickup in parcel shop
DKK 50 1kg PostNord: Delivery to your address
DKK 40 2kg PostNord: Pickup in parcel shop
DKK 55 2kg PostNord: Delivery to your address
DKK 45 5kg PostNord: Pick-up in parcel shop
DKK 60 5kg  PostNord: Delivery to your address
DKK 55 10kg PostNord: Pick-up in parcel shop
DKK 70 10kg PostNord:Delivery to your address
DKK 68 15kg PostNord: Pick-up in parcel shop

Business Customers

For business customers, it is possible to deliver with a freight company by agreement.

Tracking

When your order is shipped, you will automatically receive an email with a link to a track-and-trace number. Use the link to track your shipment.

Customs and VAT

To Denmark and other EU countries, no additional VAT or customs fees must be paid in addition to the price you see and pay at Nature First ApS. If you shop from an address outside the EU (eg Greenland), you do not have to pay the Danish VAT of 25%. Read more about customs and VAT outside the EU outside the EU.

REFUND OF VAT

Are you resident in a country outside the EU, and have you bought in our store or received an order delivered incl. VAT, then you can get your VAT refunded. In order for us to make the refund, you are required to send us the original invoice with customs stamp by regular mail, from the EU country you are leaving before you travel into your home country. This must be received by Nature First ApS no later than 2 months after the goods have been exported from the EU.

For each invoice on which a refund is requested, we impose an administration fee of DKK 125 incl. VAT, which we deduct the difference you must have refunded.